Apps, Millennials, and How to Market Your Vacation Rental or B&B in a Wi-Fi World.
Vacation Rental and Bed and Breakfast Owners are always looking for ways to attract new guests and retain customers. How do we attract the Millennial Generation?
The Millennial Generation is looking for reasonable ways to do things and cheap ways as well. That’s why such websites as booking.com are popular because it’s cheap and they can sit on their bed and do it. Some rental places have not only created apps and mobile websites, but also games and concierge apps.
A lot of hotels and vacation rentals are even thinking of restructuring as a whole and getting more technology and design to apply to the consumers. The age of advertising is changing and sometimes the structure of the hotel / vacation rental is something that might need to change as well. The new age is high on Wi-Fi, if there’s Wi-Fi they’ll go and I believe that is something that businesses are trying to adapt to as well.
Focusing on the apps a bit more, you have all kinds of apps that the new generation is using right now. Let’s start with apps that show you what is around your location, such as places to shop, restaurants, vacation rentals, bed and breakfasts and hotels. There are apps out there that show you where nearest gas stations are, where you can find food restaurants as well and even find attractions and events in that said place you are going.
Some also inform customers to the nearest hotels/motels, and places such as that as well, which is all in one app. Some of those apps are: IExit, RoadNinja, HotelTonight, which lets you book a hotel at the last minute. There are apps that let you book flights through them, such as: Hipmunk, which is a flight and hotel app, there’s also Kayak, which leads you to great deals on flights, hotels, car rentals and etc.
Booking.com, which has vacation rentals, B&B’s, villas and hotels for good prices with a pay later feature that you can use as well. You can filter to your needs and make sure you find the right hotel, motel, vacation rentals and bed and breakfasts for you.
Google Maps and Apple Maps is something a good handful of the 21st century uses, because everyone has an IPhone for the most part. When taking road trips it is especially useful if you are driving. TripAdvisor was the hottest app of the year, it has over 200 million vacation rentals, bed and breakfasts, hotels, motels, restaurants, attractions and so much more to look into.
Yelp was another one that was very popular for the millennials, which displays customer reviews for just about anything you can think of. Uber has become one of the most popular apps used as well, not just for traveling, but it’s like a new-aged taxi that takes you places for a fee. All you do is put your credit card into the app when you sign up and it takes it right out the moment you leave the Uber. Airbnb is still such a great app to use and website as well and millennials are the largest uses of this website.
The 21st-century has a different variety of apps that millennials use, some apps have it all in one and some are specifically for certain things, but that’s what makes the app generation something spectacular don’t you think?
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Reaching Out to Generation X and Y as a Vacation Rental Owner
Advertising to the Millennial Generation or Generation Y is one thing, but advertising to the millennial about travelling is another thing. It’s different because the 21st century consumers don’t travel as often as the generation before. If anything, the present generation only travels on holidays or spring breaks when they get a chance to get away from school, work or their business.
Most of the 21st century consumers either go to school full-time/part-time, or have a job that’s similar as well. The best time to get into the peripheral vision of the new generation consumer is to advertise at the right time The best time to advertise is around holiday’s, and around times where you know traveling is going to be something that they are going to be doing, summer is a perfect time to attract the Millennial Generation of travellers.
When it comes to consumers and traveling, the Millennial Generation is one of the most tech savvy generations. They book online more so than they book anywhere else, and that is important to know because you want your ads to be where the consumers are.
Another thing that is good to know is that the new generation goes off word-of-mouth quite a bit. If they hear that something works and it works very well, there’s a good chance they are going to use it. That’s how websites such as Amazon and EBay got their popularity. Someone told someone else about how reliable and cheap it was and then that someone told someone else and so on, the cycle continues. For vacation rental owners, it’s important to get good testimonials from past guests and publish the comments on your website so the younger travellers have a source of testimonials to refer to from past travellers.
Apps are something to look into, young travellers are owners of smartphones and the smartphones do everything for them and more. They can be used for pretty much anything in daily life. There’s booking hotel/motel apps made for smartphones especially and that’s another way to get your brand off the ground and hit the consumers you want to hit.
The Millennial Generation or Generation Y download all kinds of apps, especially if they’re free. They are constantly on their phone and it’s rare when they are not. Today’s generation also trusts social media quite a bit, they are huge on Twitter and Facebook and things that cause us to interact with a company personally. As long as they don’t have to talk on the phone, or drive to a destination, the Millennials are up for it. Whatever they can do in the comfort of our own home, or on the comfort of their own phone, that’s the way to get to them.
Vacation rental Apps are important because it’s something the new generation is constantly into. A way that a vacation rental, or hotel, or even motel could get that kind of demographic traffic would be to create a business app.
An app that lets the new generation buy and check out your business while on the go. They should be able to see and make a reservation with the vacation rental or Breakfast and Breakfast owner, and they should be able to contact the owner directly through the App as well. That’s something that the Millennial traveller really enjoys.
There have been apps that let you do all the above and it has been shown to really help. Sometimes consumers don’t necessarily book hotels, or bed and breakfasts’ in advance, they wait until they get to the town or city they are going to and then do it.
An app is perfect for that because they can do it right when they are in the city/town/country and they don’t have to call or go to the hotel and risk them not having a room. A good App would be one that shows you if there is availability and then the consumer can choose if they want to continue or not to contact the accommodation.
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